Moving ahead

One of the hardest things this week has been saying 'I'm sorry'. For a business that prides itself on customer service, not being able to offer our customers some of the services they're use to is hard to take. Some merchandise is in the process of being cleaned, some was destroyed, plants died, most is in the process of being replaced. Then there's the trick of finding things as 1/3 is in our new location, 1/3 is in storage and the rest is in transit. It's a delicate balancing act.

Fires have a funny way of making you appreciate the little things - one of the things we took for granted was our computer network which made helping customers find that perfect gift so easy. For the last week part of our old computer network has hobbled along while we worked along, today the replacement pcs arrived. Starting Tuesday, we'll be in the process of re-installing and updating our information so that we're better able to process your floral needs more efficiently. There may be temporary disruption of our debit services but we're hoping that will only be for a day or two at the most.