Moving ahead

One of the hardest things this week has been saying 'I'm sorry'. For a business that prides itself on customer service, not being able to offer our customers some of the services they're use to is hard to take. Some merchandise is in the process of being cleaned, some was destroyed, plants died, most is in the process of being replaced. Then there's the trick of finding things as 1/3 is in our new location, 1/3 is in storage and the rest is in transit. It's a delicate balancing act.

Fires have a funny way of making you appreciate the little things - one of the things we took for granted was our computer network which made helping customers find that perfect gift so easy. For the last week part of our old computer network has hobbled along while we worked along, today the replacement pcs arrived. Starting Tuesday, we'll be in the process of re-installing and updating our information so that we're better able to process your floral needs more efficiently. There may be temporary disruption of our debit services but we're hoping that will only be for a day or two at the most.

Temp location

While the recovery and renovation of the shop are underway, we have a temporary location at 322 Queen St. E. This location was the one time location of House of Comics and some people may remember it as the old Soo Piano.

The temp location is a work in progress - we're still bringing in new merchandise and products. If you're in the area, please stop by and say hello!

Thank you

Random acts of kindness can be a balm in trying times and we have been blessed with several since the fire five days ago. Thank you so much to our customers, friends and family who have been pillars of strength - we appreciate the kindness more than you could know.

Not ones to let a minor little thing like a major fire slow us down, we have relocated temporarily to 332 Queen St. E. as our shop undergoes extensive renovations. We are open for business, though some selection is limited while our merchandise is being replaced or in some cases relocated.